Over 60 years of
combined experience in parking
Ticketech’s mission is to provide practical turn-key solutions that enable Parking Asset Owners and Operators to thrive.
Ticketech has provided integrated, data-driven parking management solutions to the parking industry since 1972. Our portfolio of 1,100 systems throughout the Northeast include garages & lots, residential buildings, off-airport facilities, hotels and hospitals.
Our experience with the evolution of the latest technology means we understand parking- and we bring that expertise to the table for every client, no matter how large or small.
Management Team
With over 60 years of combined experience in parking, our management team strives to provide state-of-the-art, parking technology solutions to clients nationwide.
Diego Cuenca
Chief Executive Officer | diegoc@ticketech.com
” I came to Ticketech in 2018 because I believe in our technology, service, and team. We listen to customer needs in order to develop high quality, reliable solutions. With the parking industry going through a period of unprecedented change, I knew there was no better place to be if I wanted to make a difference. It is an incredible honor for me to serve Ticketech, our partners, and most importantly our customers.
I am excited about what we can accomplish together”
Biography
Prior to Ticketech, Diego occupied different operations, sales, and investment roles at ALPS Advisory and Bernstein Wealth Management. Diego has also had experience in public accounting at KPMG, software at Raptor Technologies and early-stage venture capital with FinTech Collective. He spent his childhood working for his brother’s fast food franchise and family’s real estate companies. Diego received his BA in Economics-Accounting from Claremont Mckenna College and an MBA from Columbia Business School.
He is a retired professional MMA competitor and avid martial artist. Diego and his family currently live in Great Neck, NY.
Mauricio A. Cotto
Chief Operating Officer | mauricioc@ticketech.com
“I came to Ticketech in 1999 because I liked what Bernie and Isaac had created. I became a partner a couple of years later when Bernie retired. I have been fortunate to watch our customers’ growth through the embrace of Ticketech technology.
As the COO, I have had the privilege to work with amazing people in the company, serve a wonderful group of customers, and collaborate with vendors and third parties. Many of these people I proudly refer to as my friends. With the parking industry experiencing external pressures and changes, including shorter technology cycles, we believe this creates an opportunity for Ticketech to continue to provide solutions for the “Parking Eco System”. We are committed to providing quality products that fit your needs and are simple to use. We encourage you to continue to provide your valuable feedback. I am looking forward to many more years of success for our customers, us, and the parking industry in general.”
Biography
Mauricio migrated from Colombia at age 17. He has held practically every parking position there is, from attendant to general manager, and even independent auditor! Mauricio received his BS in Information Systems Management from CUNY.
He is an avid reader who enjoys the outdoors and played soccer, tennis and racquetball in his youth. Mauricio, his wife and daughter live in Mineola, NY.
Mauricio A. Cotto
Chief Operating Officer | mauricioc@ticketech.com
“I came to Ticketech in 1999 because I liked what Bernie and Isaac had created. I became a partner a couple of years later when Bernie retired. I have been fortunate to watch our customers’ growth through the embrace of Ticketech technology.
As the COO, I have had the privilege to work with amazing people in the company, serve a wonderful group of customers, and collaborate with vendors and third parties. Many of these people I proudly refer to as my friends. With the parking industry experiencing external pressures and changes, including shorter technology cycles, we believe this creates an opportunity for Ticketech to continue to provide solutions for the “Parking Eco System”. We are committed to providing quality products that fit your needs and are simple to use. We encourage you to continue to provide your valuable feedback. I am looking forward to many more years of success for our customers, us, and the parking industry in general.”
Biography
Mauricio migrated from Colombia at age 17. He has held practically every parking position there is, from attendant to general manager, and even independent auditor! Mauricio received his BS in Information Systems Management from CUNY.
He is an avid reader who enjoys the outdoors and played soccer, tennis and racquetball in his youth. Mauricio, his wife and daughter live in Mineola, NY.
Chase Robertson
Chief Technology Officer | chaser@ticketech.com
“In 2014 the parking industry began undergoing exciting changes with technology adoption and new entrants into the marketplace. I joined Ticketech because, although it had a dominant position in NYC, it would have to face tremendous product and technology challenges in order to retain it’s position or further expand. I wanted to guide that effort and help grow the Ticketech brand nationwide.”
Biography
Chase joins Ticketech after over a decade leading the development and implementation of technology in the competitive software industry. As the industry postures itself for rapid technology adoption, Chase will be a critical thought leader and will work closely with our partners to create integrated technology solutions that drive value.
Chase lives in Manhattan with his wife and is an avid technology enthusiast.
Patricia Berhau
VP of Human Resources | patriciabd@ticketech.com
“As Vice President of Human Resources and Administration, I am responsible for all of Ticketech’s human resources and administrative functions, including employee relations, benefits and compensation, HR systems and internal communications, among other areas. I joined Ticketech in 2017 after spending most of my career in retail. Once I learned about Ticketech’s legacy and its significance in the parking industry, I was excited to become a part of the team.
I look forward to learning more about the parking industry as I work diligently to develop and implement performance and talent management practices that will lead to the growth of Ticketech, and in turn bringing the most talented team to our customers.”
Biography
Patricia has been an integral part of the Ticketech team with her dedication to our core values.
Patricia enjoys the outdoors and long walks.
Nicholas Delgaudio
Sr. Product Manager | nicholasd@ticketech.com
“Throughout my time here at Ticketech I’ve had an amazing opportunity to observe and take part in a rapidly changing industry. I look forward to working with our valued clients and partners, to deliver best in class parking management solutions.”
Biography
Nicholas has spent most of his professional career here at Ticketech. He began nine years ago as a summer intern and gradually worked his way up through various roles within the organization. Throughout the years he’s learned much about the parking industry, its requirements, and needs. Nicholas received his B.S. in Computer Information Systems from Baruch College and began working full time for Ticketech within a week after graduation.
Nicholas enjoys the outdoors and is always planning his next big hiking or snowboarding trip.
Nicholas Delgaudio
Sr. Product Manager | nicholasd@ticketech.com
“Throughout my time here at Ticketech I’ve had an amazing opportunity to observe and take part in a rapidly changing industry. I look forward to working with our valued clients and partners, to deliver best in class parking management solutions.”
Biography
Nicholas has spent most of his professional career here at Ticketech. He began nine years ago as a summer intern and gradually worked his way up through various roles within the organization. Throughout the years he’s learned much about the parking industry, its requirements, and needs. Nicholas received his B.S. in Computer Information Systems from Baruch College and began working full time for Ticketech within a week after graduation.
Nicholas enjoys the outdoors and is always planning his next big hiking or snowboarding trip.